This won’t be of interest to very many of you (or: any of you), but I wanted to put this info on the web for others who will eventually be looking for it via Google, so ignore it if it doesn’t apply, and get lost!
Logitech has not provided, and I assume, will not be providing Windows 7 drivers for the oldish QuickCam Pro 4000 (which is still a perfectly fine piece of hardware, so why should I have to buy another one?)
It doesn’t matter. Do this: download the most recent Vista software, and run it. In the final step, the camera will fail to show an image, but ignore that. The software should be installed just fine, the only thing you’ll be missing is the driver.
Some people have had success getting that driver working by simply going through the normal install process, and then unplugging their camera and moving it to another USB port. Windows then detects the device and locates the driver on its own. But in case this doesn’t work for you (it didn’t work for me):
Go into your Control Panel, open “Hardware and Sound”, and then select “Device Manager” under “Devices and Printers” (or just “Device Manager”, if your Control Panel shows all items). You will see an “unknown device” marked by a yellow warning symbol. Double-click on that sucker, then select “Update driver”, choose “Browse my computer for driver software”, and navigate to (or cut and paste) the folder C:\Program Files\Logitech\QuickCamWebInstall\Drivers — make sure the “Include subfolders” box is checked. Hit “Next”, and Windows should install your device. This probably works for other webcam models as well.
You’re welcome. And Logitech, you’re lazy jerks!
Well, don’t know if I have an old install of Win7 or something (because I see ‘plug & play’ works for most people now), but camera wasn’t working… until I found your advice. Thank you! No help at all from Logitech.
Thanks, this worked perfectly.
This shit doesnt work for me… windows 7 can’t detect any drivers for my webcam ( pro 4000 ), tried manual install… everything even extracting .exe file, it still cant detect my web cam but in device manager i can see it there… please if someone can help me reply to email@example.com
Thanks very much Candice! You’re right, nothing wrong with this camera at all, AND they are lazy jerks but have to at least give them credit for some Vista drivers! Will hopefully get mine running soon!
Candice, thank you so much! orked like a charm! And agree: Logitech should really provide this info.
I can not thank you enough for putting this out here!!!! Saved me!!
Thank you, finally it works
it woudnt work on mine
Yeah. It finally worked. Thank you very much Candice. You are quickcam pro 4000 Hero :-)
Also it was not possible to download the latest version of logitech driver vista 64, cause it was written, that program is not designed for your win7. So u should go to the downloads, right click on the latest version of logitech driver, then choose fix the problem with compatibility….then choose win vista(normal version). Then do as Candice wrote. And another advice try to download from this website(logitech has no driver there, just programQuickCam 10.5 x64) http://www.filecluster.com/Drivers/Cameras/Download-Logitech-QuickCam-Pro-4000-Driver-Windows-Vista-64bit.html
Thanks for the help, this worked just fine! DAMN LOGITECH *raises middle fingers* t(‘-‘t)
Nice work from czech rep
Thank you … I have been searching for this solution for many months. Google really sucks and so does logitech.
You definitely rock!
MARAVILLOSA MUJER SALVANDO AL MUNDO
I had to run the installer software in compatibility mode for Vista 64-bit SP2, but you are right on the money. Works now. I appreciate the info.
After some searching, I found a solution here:
You can actually download a “test” driver directly from Windows Update Catalog. http://catalog.update.microsoft.com/v7/site/Search.aspx?q=Logitech%20QuickCam%20Pro%204000
that is awsome Thank you
Thanks lots, Candice. It worked. I would not have tried it if I hadn’t seen this posting. Thanks again, for sharing.
hi it did not work out i have a windows 7 32 bit computer… can not find the driver. installation failed :-( what can i do??????? please help ta yvi
It says: The specified location can not be reached.
go to Device manager – under unknown device – update driver – browse my computer – let me pick my driver – choose pro4000 fro – program file -logitech – webinstall- driver -pro , which installed after installing the latest version from logitech website for windows xp or vista …….. It works with me
thank you so much was just about to chuck it
WOW. Thank you so much. I’m living in a remote village in Thailand and thought I was “up a creek.” I did what you said and you made my day and my web camera work. Phew., What a relief. Much much thanks.