By Candice on Sep 5, 2007 in Comcast, Customer Service, Getting Things Right For Once, T-Mobile | View Comments
Out of all the companies I’ve had to deal with, T-Mobile is the only one I’ve never had a problem with. I had an issue this month with a change I made online to one of our plans not going through properly, so I called up customer service a minute ago, didn’t have to wait [...]
By Candice on Aug 13, 2007 in Annoyances, Comcast, This is unacceptable... | View Comments
Our DVR destructed a couple of days ago, so we had a tech come down with a replacement this morning. Everything was working fine while he was here. The menu loaded, the program guide loaded, the channels were working, and the On Demand intro ran just fine. A little bit after the cable guy left, [...]
By Candice on Jul 30, 2007 in Comcast, Signifies all that is wrong in the world..., This is unacceptable... | View Comments
Comcast! Must! Die! Cable went out today. After checking all the connections in our apartment pointlessly (because this shit is never our fault), I concluded that it must have been some Comcast-related asshattery. It wasn’t that we hadn’t paid them (for once), so I walked over to the laundry room, where the incoming line to [...]
By Candice on Mar 31, 2007 in Annoyances, Comcast, Signifies all that is wrong in the world..., This is unacceptable... | View Comments
I paid my Comcast bill by phone today, because the website is an idiot. To better serve me, they had me punch in my phone number right away, in order to access my account. Then, to better serve me, they had me punch in my phone number after I selected the billing menu, so that [...]