Out of all the companies I’ve had to deal with, T-Mobile is the only one I’ve never had a problem with. I had an issue this month with a change I made online to one of our plans not going through properly, so I called up customer service a minute ago, didn’t have to wait [...]
Our DVR destructed a couple of days ago, so we had a tech come down with a replacement this morning. Everything was working fine while he was here. The menu loaded, the program guide loaded, the channels were working, and the On Demand intro ran just fine. A little bit after the cable guy left, [...]
Comcast! Must! Die!
Cable went out today. After checking all the connections in our apartment pointlessly (because this shit is never our fault), I concluded that it must have been some Comcast-related asshattery. It wasn’t that we hadn’t paid them (for once), so I walked over to the laundry room, where the incoming line to our [...]
I paid my Comcast bill by phone today, because the website is an idiot. To better serve me, they had me punch in my phone number right away, in order to access my account. Then, to better serve me, they had me punch in my phone number after I selected the billing menu, so that [...]